What should a technician explain to customers after installation is complete?

After installation is completed, it's essential for technicians to provide customers with a clear understanding of the services they receive and how to access various features associated with those services. Explaining the service provided and how to access their email ensures that customers feel confident in using their new equipment and services effectively. It helps them understand what they are paying for, including the functionalities available to them, which can enhance their satisfaction.

Emphasizing on accessing email and other critical features allows customers to quickly get up to speed. This explanation can also open lines of communication for them to ask further questions or address any concerns about their service, which is important for customer support and satisfaction.

While discussing the wiring of an entire home or only focusing on the speed of the internet are important technical aspects, they do not directly relate to empowering customers with practical knowledge of how to use their service daily. Additionally, while discussing price increases can be part of customer transparency, it is not as immediately relevant to the operational aspects of the service at the moment of installation compared to explaining how the service works and its features. Thus, the emphasis should be on ensuring that customers are well-informed about their new service and how to utilize it effectively.